Remote Operations Engineer

Responsibilities

• Perform advanced-level wind turbine remote operations and provide support during night shifts.
• Operate and use remote operation and diagnostic tools proficiently.
• Use SAP front end for work order and maintenance management.
• Perform advanced operational performance analysis and execute strategy to ensure availability targets are achieved.
• Effectively gather information remotely regarding turbine issues and performance.
• Diagnose, recommend, and implement solutions for turbine equipment faults.
• Communicate pertinent information to key individuals and field teams.
• Follow structured problem-solving processes to perform troubleshooting and diagnostic tasks with remote SCADA and IT diagnostic tools.
• Independently initiate and perform work tasks as well as follow defined instructions per written and verbal directives.
• Manage escalations by undertaking and interpreting WTG data and demonstrating strong customer service.
• Enhance team competencies by sharing knowledge and supporting colleagues through complex technical issues.
• Participate in root cause analysis (RCA), continuous improvement, and lean initiatives.
• Proactively identify improvement opportunities in job-appropriate processes and communicate through appropriate channels.

Qualifications

• B.E in Mechanical, Electrical, or Electronic Engineering or equivalent education.
• Minimum 3-5 years of technical experience in the wind industry.
• Demonstrated use and understanding of intermediate IT tools.
• Excellent verbal communication skills and reading comprehension.
• Strong attention to detail and solid problem-solving skills.
• Prior customer relations experience in a commercial setting preferred.
• Hands-on experience with gearboxes, systems, and wind turbine controls.

Benefits

• Competitive salary and performance-based incentives.
• Medical, dental, and vision insurance coverage.
• Paid time off and public holidays.
• Provident fund and gratuity benefits.
• Career growth opportunities within Vestas global operations.
• Training and competency development programs.
• Flexible shift arrangements as applicable.

Certifications

Skills